TAC Insight Releases New Fast-Weigh 10 Data Integration Module

As more companies move their services to the cloud, we are seeing heightened interest in data integration between independent systems.  In our effort to remain at the leading edge of our industry by utilizing innovative cloud technologies, TAC Insight now takes advantage of REST API web services in our new Fast-Weigh 10 Data Integration Module, available the latest update to our Fast-Weigh 10 scale ticketing platform.

"With our new Data Integration module, we wanted to make Fast-Weigh 10 the most accessible and easy-to-use scale ticketing software available," says Mike Mendiola, Director of Development. "Being on the forefront of cloud-based scale ticketing, we felt that offering a set of REST web services was the next logical step to allow our customers to gain programmability and easier access to their data."

Fast-Weigh Data Integration isn't limited to just cloud-based services. With REST API, data can flow between Fast-Weigh and legacy applications as well, allowing our customers easy integration with financial ERP platforms, accounting systems, and virtually any other cloud or internal data management platform.

For companies in the aggregate material and construction industries, software automation with API web services offers massive benefits to both their customers and their bottom line. Delivering digital information quickly and seamlessly over the cloud is key to increasing efficiency and revenue while engaging your customers with a unique, modern experience that guarantees loyalty to your product. Modernize your operations and secure a competitive advantage for your business with Fast-Weigh 10 Data Integration.


TAC Insight provides cloud-based scale ticket management software, along with mobile and web development focused on the aggregate and construction industries. Our Fast-Weigh 10 platform remains at the forefront of SaaS applications for bulk material ticketing.

For more information, visit www.tacinsight.com.


Fast-Weigh 10 Web Portal Updates - May 2018

This evening, we are rolling out a number of updates to the Fast-Weigh 10 Web Portal. The Portal will update automatically, with no user action needed.

Updates & New Features:

  • NEW – We have added a new Invoice Email field to Customer profiles
  • NEW – You can now email invoices to customers directly from the Billing History tab. 
    • Utilizing the new Invoice Email address field, you can email invoices in batch or individual invoices.
  • NEW – Added an email log showing when invoice emails were sent and which Portal user sent them.
  • NEW – Added a print log showing when an invoice was last printed
  • NEW – We also now allow you to print individual invoices from Billing History


  • NEW – Added a filter by Location parameter to the Order setup screen
  • NEW – Updated the Android & iOS production mobile app to include new graphs and charts.


  • NEW – Updated the production app to display ticket date and time instead of date only

NOTE: Mobile app updates pending app store approval.

  • NEW – We now have a Live Daily Production dashboard for Analytics subscribers
    • UPDATE – We now automatically load the Live Daily Production dashboard by default under Analytics

  • NEW – We have a new Fast-Weigh 10 Knowledge Base with printable help articles, training videos, and more. The Knowledge Base is a new project we are working on, to be improved daily. Find it at help.tacinsight.com.
  • NEW – Our Ticket Query training video has been published. View it here.
  • UPDATE – For Fast-Weigh Inventory subscribers, inventory numbers now relieve properly.



Contact Our Support Team

Fast-Weigh 10 April Update


This month's update is a big one, with an awesome lineup of new features and changes to make your Fast-Weigh experience even better. Prevent your scale configuration and app settings from ever being lost with our new Configuration Backup feature. Get more flexibility with expanded material quantity ranges and values. Send email notifications to your customers each time a ticket is created for one of their orders. And much more!

Update your scale app:

Your Fast-Weight 10 scale house application should prompt you to update when you open the app. If it doesn't prompt, go to Settings >> About and click "Check for updates."

You may also update directly from the Microsoft Store. Search the Microsoft Store for "Fast-Weigh Ticketing," or find our app at the direct link:  https://www.microsoft.com/store/apps/9pgbwrvnqgsv

You can also verify that your app is up to date by going to Downloads and Updates in the Microsoft Store as shown below:



See what's new!

Here's a list of new additions you can expect in the update, which will be rolled out over the weekend. 


Scale Application Updates

  • New Scale Configuration and Device Info Backup Tool
    • You can now back up your settings and scale configurations and store them in the cloud. After updating your scale app, please go to Settings>>About and click the [Save Configuration] button.
app config.png
  • Backed up configurations can be restored from the cloud by entering Debug Mode in the scale app and then going to About. In Debug Mode, the [Load Configuration] button will become visible.
  • How do I enter Debug Mode? 
    To enter our hidden Debug Mode, go to Settings >> About and double-click the words "Device ID." Then enter your customer PIN (listed under Settings >> General). If your PIN does not work or you need assistance, get in touch with our Customer Support and we'll walk you through it.
  • Zero Tare Weights Now Allowed
    • We now support the concept of “Zero” tare weights in Fast-Weigh to allow for net-only weighing.
  • Stored Tare Weights and Inbound Weighing
    • Stored tare weights can now be applied when ticketing on Inbound orders. A new value found in Settings allows you to set this value to NEVER, ALWAYS, or PROMPT during ticketing. When set to always get the stored tare weight from the cloud, the app will not require you to save a tare on their way out of the yard.
  • Expanded Material Quantities and Values
    • In the past, decimals were not allowed on certain units of measure. This has been changed. While ticketing, decimals can now be entered on most unit types (except for unit type “Loads”).
    • We have provided support for larger integers up to 999,999.99 for customers tracking items like gallons, barrels, or other large-quantity sales
  • Tare from the Ticketing Screen
    • We have added an option to tare from the ticketing screen.  This allows you to tare a truck without going to the truck menu from the main ticketing screen.  **This requires you to change the “Allow tare when ticketing” setting to YES. This also requires the Truck/Order/Product to be selected first.
  • Fixed issues with running certain scale reports from Fast-Weigh 10 desktop scale application.

Web Portal Updates

  • Customer Email Notifications
    • When tickets are uploaded to Portal, you can now send notifications to your customers via email with ticket number, truck/hauler, order/product, data/time, and net quantity. This new optional module must be turned on for each customer. If interested, please call or email support@tacinsight.com for additional information.
  • Updated Dashboards
    • We are including a fresh set of dashboards to include a new product summary grid along with enhanced graphical charts.


  • Scale App Settings Backup Stored on the Portal
    • As listed above, you can now back up your settings and scale configurations and store them in the cloud! This will be accessible via a new button on the scale application under Settings >> About. Backed up configurations can then be restored from the Web Portal.This also makes all basic scale system information available online for troubleshooting.
    • To view config data you've uploaded from the app, open the Web Portal and go to Devices, where you will find a [Show] button in the Configuration column.
config on portal.png
  • Universal Accounting Interface
    • We have developed a new universal accounting interface, allowing us to export file formats compatible with any accounting system.
  • Expanded Material Quantities
    • We now support larger integers up to 999,999.99 for items like gallons, barrels, or other large-quantity sales.
  • Secondary Tax Rates
    • We have included a new Secondary Tax Rate and calculation to handle additional VAT, City, or local taxes. Turn this on by visiting your Portal Settings. Then secondary tax rates can be added under Tax Codes.
secondary tax setting.png
new tax codes.png
  • Changes and Additions to Reports
    • We have updated many reports to include tax columns, and tax is now included in total amount calculations.
    • Added a new report category call Reprint, allowing you to reprint scale tickets from the Web Portal with several of our standard ticket formats.
    • We have updated multiple reports and screens to include total tax computation based on our new secondary tax option.
  • We have included several updates to our analytics data models and sales computation.
  • We have removed the unneeded Default Price column from the Product List on the Products screen.
  • We have removed the unneeded Tax Status drop-down menu from the Customer profile when creating or editing Customers.



Need support? We're happy to help.

Contact Our Support Team

Introducing: Fast-Weigh 10 Inventory

FW Inventory.png

TAC Insight is pleased to announce our new cloud-based Material Inventory Module.

As part of our effort to provide continuous feature innovation, our new Inventory platform gives customers the ability to track inventory across all plant locations by Region.


  • Simple web portal interface available from any computer, anywhere
  • Real-time inventory quantities based on the original set quantity received and sold units
  • Inventory valuation based on cost per unit at each location
  • New fields in the product table to track production cost and royalty amounts by location
  • Methods to track inventory by physical survey, adjustment, or received material
  • Integration of real-time ticket data from the Fast-Weigh 10 desktop scale application for outgoing and incoming tickets
  • New Inventory Dashboard by Region/Location with filter-by-date parameter
  • New Analytics reporting to provide dynamic view into your inventory data
Fast Weigh 10  Inventory (1).png

For more information about Fast-Weigh 10 or our new Inventory Module, please visit us at tacinsight.com or contact us at support@tacinsight.com.

Fast-Weigh 10 Software Updates - February 2018


Coming This Week: Updates to the Fast-Weigh 10 Desktop Scale Application

Our most recent update to the Fast Weigh 10 Desktop scale house application – VERSION 1.2.3 – will be published and available on 2/16/2018 in the Microsoft Store.

NOTE: This update is for Fast Weigh 10 customers only. For those interested in upgrading to Fast-Weigh 10, please contact us at support@tacinsight.com or call 865-219-2980 to learn more.





The newest update for the Fast-Weigh 10 Desktop application requires the Windows 10 Fall Creator Update, version 1709. Please update your PC's operating system this week by going to Settings >> Update & Security and clicking Check for Updates.

After your version of Windows 10 has been updated, you may update your Fast-Weigh 10 scale house application by searching the Microsoft Store for "Fast-Weigh Ticketing" on Friday, February 16. You may also use the direct link below:

 Fast-Weigh 10 Desktop on the Windows Store


  • New Ticket Note field, plus repeating UDF and Ticket Note values
  • Performance enhancements for ticket upload and syncing
  • Ticketing Screen now refocuses cursor on weight field when selecting from Truck Turnaround History or Assigned Orders to improve efficiency.
  • Kiosk mode now supports inbound loads
  • Advanced Printing now includes the option to redirect cash sale tickets to a specific printer
  • When receiving tares from the Web Portal, the system now updates truck assignments as well
  • Updated traffic light controller to activate lights prior to syncing
  • Added Truck ID to the print log (if Advanced Printing options are enabled)
  • System no longer allows Truck IDs to be edited when taring a truck
  • Fixed issue where system selected the wrong scale if the mouse was used to select from multiple scales
  • Fixed issues with truck image capture on multiple scales
  • Compressed ticket PDFs to increase sync performance and reduce file sizes
  • New ticket formats to include truck images and QR codes


Available Now: Web Portal Updates

We have released a variety of new features and enhancements for the Fast-Weigh 10 Web Portal.


  • Implemented enhanced password security to keep your data safe.
  • Emails will now be sent to new users, allowing them to set up their own passwords.
  • Once a password has been set, the administrator can email password reset links to users.
  • The login screen now includes a Forgot Password link.
  • The Ticket Bulk Edit screen now includes the option to query by Hauler and Truck.
Fast Weigh 10  Bulk Edit.png


  • Updated the Portal Settings screen, which now includes additional Password & Security Settings
  • Updated the Fast-Weigh 10 Analytics module and added new views.
  • On the Ticket Query screen, when a Hauler is selected, the Truck list to the right of it now filters by that Hauler.
  • Export to Excel from the Ticket Query screen has been enhanced to handle larger data sets.

youtube blue.png

Fast-Weigh 10 Video Training

We are now producing a series of helpful Fast-Weigh 10 training videos! Check out our new Youtube channel for step-by-step video walkthroughs that you can share with your team and rewatch as needed.




Need support? We're happy to help.

Contact Our Support Team

Fast-Weigh Analytics now available!

TAC Insight is pleased to announce that, starting February 1st, the Fast-Weigh Analytics feature is available. Data is becoming an invaluable tool for today’s businesses.  Our new Analytics add-on uses sophisticated visuals and charts to give you deeper insight into your company’s operations. 

FW Analytics Surface 500px.png

By integrating with our web-based Fast-Weigh ticketing environment, the Analytics module makes it simple and easy to transform your business into a modern, data-driven organization.

Your company’s data is a treasure trove.


It’s true—in business, it’s all about the numbers.  Business intelligence is one of the fastest-growing areas in today’s world of work, yet interpreting all that raw data can be overwhelming. 

How can you start building a dynamic data culture within your business model that will put all those numbers to work? 

With new advancements in analytics, we can leverage tools that use data to tell stories about your business to explain, enlighten, and engage people with information.

Data analytics is especially valuable to the bulk material ticketing industry where precision is key.  By offering engaging visuals over traditional reports and spreadsheets, Fast-Weigh Analytics makes reading your data a breeze.  For example, this simple scatter plot showing total loads by order clearly identifies trends in customer sales data:

 Fast-Weigh Analytics, coming February 1. 2018

Fast-Weigh Analytics, coming February 1. 2018

Straightforward visuals like this help you draw conclusions that lead to informed decisions for your business.

Benefits of Cloud Computing


Cloud computing, databases, and intelligence is changing the analytics landscape.  Powerful data modeling can now be done without costly servers, complex database design, or in-house data specialists.  With self-service analytics, business users are empowered to get answers to questions themselves and gain deeper knowledge and understanding of their business.  Fast-Weigh Analytics operates in the cloud, making it accessible anywhere, anytime—just like the rest of the Fast-Weigh suite.

Click here to learn more about Fast-Weigh Analytics.

Or give us a call at 865-219-2980 to speak with one of our business intelligence experts and discuss pricing for this new Fast-Weigh 10 offering.

Updates & Enhancements to the Fast-Weigh 10 Web Portal & Desktop App

FW10 Web Portal

New Feature: Haul Zones

(Orders >> Haul Zones)

Fast-Weigh 10's new Haul Zones feature allows you to develop variable freight and hauling rates at the ticketing level. A number of factors can impact these rates, including distanced traveled during the haul. Each Haul Zone you set up will be specific to a particular region and location.

You may add Haul Zones by going to Orders >> Haul Zones and clicking New Haul Zone.

haul zones.png

To turn on Haul Zones for a particular Order, you may visit Orders >> Orders and either edit an existing Order, or create a new one. Then go to Use Haul Zones, click Change..., hit Okay, and you will see that the "No" has changed to a "Yes." 

Be sure to save the Order before you leave this page.


New Location Enhancements

(Resources >> Locations)

We have modified our Locations section to include the following new fields:

  • Latitude & Longitude
  • Physical Address
  • City
  • State
  • Zip

This will allow for location-based analytics in future updates.


Adding a New Truck: Haulers Now Sorted Alphabetically

(Trucks >> Trucks)

When adding a new Truck on the Web Portal, the list of Haulers you can choose from will now be sorted in alphabetical order. Now, if your list of Haulers is long, finding the one you want won't be so tedious!

new truck hauler list.png


Fast-Weigh Analytics Update

We've added some new enhancements to the Analytics module to allow our customers to further break down their reporting data.

  • Added date range to the Product Usage tab under Fast-Weigh Production
  • Added Truck Production Data Grid tab to show data at the ticket detail level
  • Added Order Quantity Progress tab to Orders data model

Thank you to all of our Beta users for sending in their suggestions for this new module. The official release of Fast-Weigh Analytics is set for January 2018.


QuickBooks Integration Enhancements


We have updated QuickBooks Online integration to include the following feature updates:

  • Integration and validation with QBO customer terms
  • Fast-Weigh now passes the valid QBO terms when creating invoices
  • Fast-Weigh now passes the customer email address when creating invoices.


Other Changes to the Fast-Weigh 10 Web Portal

We have updated our Help link at the top of the Portal to include all three help manuals for:

  • Web Portal
  • Desktop scale house software
  • Mobile Ticketing app

The Portal website also displays our new Fast-Weigh 10 branding, and includes a link to our Customer Support email under Help.

FW10 Desktop Scale House Application

Haul Zones

Once a Haul Zone for a particular scale house location has been added to an Order, you may now access it when ticketing via the FW10 Desktop application at the scale house. As always, after something on the Web Portal has been changed, the scale house Operator will need to click the sync button to pull changes from the Portal to the desktop app.

After syncing, any Haul Zones established on the Portal will appear on the Ticketing screen beneath Location. Click the symbol to add one of the established Haul Zones to the ticket.

haul zones desktop.png



Direct Printing

Now, you can configure the FW10 Desktop ticketing app to skip the Microsoft print dialogue box and instead print directly to the last printer used with no steps between. Depending on your daily ticket volume, this can greatly speed up the ticketing process. 

To turn this feature on, navigate to the new PRINTERS tab under Settings. Enable the Advanced Printing Options and then choose the printer to be used for every ticket. Once you've set this up, clicking the [Print] button during ticketing is all you have to do to start up the printer.




Tare Validity Issue Resolved

In some cases, when you had Get Tare Weights from Portal turned on in Settings, an error message would result. This has now been resolved.

Fast-Weigh: Bringing Scale Ticketing Software into a New Digital Era


Digital transformation is taking hold in almost all industries now, revolutionizing traditional business & business software. Even industries like construction, mining, and bulk material transportation are seeing the effects of new cloud-based economies.

Simple technologies like QuickBooks Online allow you to set up a corporate accounting system in a matter of minutes with very little capital outlay.  Autonomous drones can fly a quarry or construction site and relay information back up to the cloud and provide earthwork calculations and topo data for a site immediately.  These are examples that would have taken days or even months to complete five years ago, and required significant resources.  As a result, industries such as construction, mining, and trucking, which were often lagging in productivity gains from technology, are now some of the most impacted by them.

By transitioning scale ticketing desktop applications to the cloud, Fast-Weigh 10 makes scalehouse data available to all your operations, no matter where you are. Moving information from being locked up in a scalehouse computer and making it available on any web browser or mobile device allows your company to view sales data in real-time.  Other advantages cloud-based scale software has over traditional Windows Desktop software include:

  • Lower up-front cost
  • Quick and easy setup
  • Complete real-time backup and data recovery
  • Ability to share data with outside customers and haulers
  • Access from any type of computer (Mac or Windows) and mobile device (Apple or Android)

Looking back over the years, we have seen the rise of many transformational technology companies like Amazon, Facebook, Netflix and, more recently, companies like Airbnb and Uber.  While not exactly scale ticketing software, each of these great software solutions have the key characteristics of all modern applications, which include the following:

  • Agile development. By leveraging cloud computing, software developers can develop rapidly, with more frequent iterations and a faster response than traditional desktop software.
  • Cloud-developed. Software developed for the cloud allows you to take advantage of a multitude of resources and back-end services not available in traditional desktop software. Cloud-developed applications eliminate the need for developers to worry about complex hardware and network infrastructure and focus on business solutions.
  • Microservice and API-backed applications. The shift to granularize software allows for fast development cycles and new feature development. This type of development reduces application complexity and simplifies the introduction of new modules and features more frequently.
  • Analytics platforms.  Modern cloud platforms allow for much richer understanding of information. Modern tools simplify things for both the developer and business user and transform data into information.
  • Lightweight. In almost any new development projects modern cloud application are replacing complex Windows Desktop software.  By allowing you to install, learn, and begin using in a much shorter period of time, these cloud based applications provide quick and simple adoption for new software.  Lightweight does not imply fewer features, but rather higher efficiency, lower cost, and most importantly, more responsive and functional applications.

In today’s digital economy, the implications of these new transformational technologies are forcing all companies to rethink their cloud strategies.  Fast-Weigh 10 is one of the first in our industry to adopt a cloud-based software framework and modern software development practices.  This allows our customers to leverage all the benefits of this new breed of software, most of which are not available on traditional Windows Desktop applications.

Steve Rasmussen