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May 2019 Fast-Weigh 10 Update

Over the next few weeks, we'll begin rolling out our Fast-Weigh 10 software update for May 2019. This is a big update across multiple apps and modules - our web portal update will be released over the next few days with a number of enhancements, new features, and more! The Fast-Weigh Ticketing desktop app and mobile apps will be updated over the next couple weeks.

Details below.

Here's what's new:

Fast-Weigh Web Portal

  • NEW - Hauler Assignment - From the Haulers page, Haulers can now be assigned to one or more specific Customers. Once assigned, when one of the hauler's trucks has been entered on the Fast-Weigh Ticketing app, only those Customers will be visible for selection.

    Video Walkthrough:

 


 

  • NEW - Proof of Delivery web module
    • Tickets created via our new Proof of Delivery mobile app can now be viewed, mapped, and managed via our new POD web module. Contact us today for more info on how to add this to your Fast-Weigh 10 subscription.

pod query map

  • Quotes
    • Added Order Delivery Info to the Quote setup screen
    • Added Unit Type to Quote Products
  • Reports
    • NEW - Order Quantity Progress report has been added under the Orders reporting category 
  • Spectrum Integration
    • Added support for Spectrum AR Multi-Line invoices (supports posting to multiple GL accounts)
  • Other Updates:
    • Resolved an issue where awarded Quotes could not be copied or edited
    • Addressed performance issues with Hauler Pay Statements

 

Fast-Weigh Ticketing Desktop Application

new app colors

  • NEW - Hourly time calculator
    • If a product uses the Hours unit of measure, our desktop ticketing app can now calculate how many hours a truck has hauled on that order, based on first and last load times.
  • Other Updates:
    • Fixed issue with tare weights on the Truck Screen when manually-keyed weights are disallowed
    • Fixed issue where, in the case of identical truck IDs, the hauler could only be selected by arrow keys. Clicking now works properly.

    •  Multiple updates to RFID/MagStripe support

    •  When editing a truck on the Add/Edit Truck screen, the app can now use saved tares from the web portal

    • Added support to handle IP camera security/authentication by allowing the user to add the camera's password under Devices

    • Resolved certain issues with operator signature screen

    • Haul Zone list on the ticketing screen now sorts properly and is searchable

    •  Updated Haul Zone UI on Add/Edit Order screen

    • Added RF Proximity Card enhancements for Kiosk Mode

    • Resolved issue with failure to sync on startup
    • Resolved certain rounding issues on ticket formats

    • In some rare environments, the system was creating duplicate ticket numbers. This has been corrected.

 

Mobile Ticketing App

 

  • NEW - Hourly time calculator
    • If a product uses the Hours unit of measure, our mobile app can now calculate how many hours a truck has hauled on that order, based on first and last load times.
  • Other Updates:
    • Added Haul Zone support
    • Added cash amount calculation to ticketing screen when ticketing for a Cash order
    • UDF fields now supported

 

NEW Trucker Proof of Delivery App

Try out our new in-cab Proof of Delivery app designed for truckers. Contact us today for more info on how to add this to your Fast-Weigh 10 subscription.

 

Enjoy!

Get Fast-Weigh 10
For more information on our cloud-based truck ticketing and dispatching platform, visit www.tacinsight.com, give us a call at 865-219-2980, or email us at support@tacinsight.com.

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The new Fast-Weigh 10 Dispatching suite will rock your world.


We are excited to announce the release of our Fast-Weigh 10 Dispatching platform. The dispatching suite integrates fully with your ticketing and hauling data so you can ticket, dispatch, and track trucks, all on a single platform. Keep truckers accountable with live GPS mapping, alert drivers with SMS text notifications, and manage your hauling operations with a modern web interface you can access from anywhere.

live tracking tablet

 

In the bulk material industry, scheduling and delivering product is becoming more challenging. Truck and driver shortages have a large impact on producers, haulers, and contractors who rely on those trucks to deliver materials in a timely manner. With Fast-Weigh 10 Dispatching, TAC Insight aims to make the material delivery process more efficient for our customers.

 

Overview

 

Dispatching Web Interface

  • whiteboardHosted on the Fast-Weigh 10 Web Portal - accessible from any device
  • Integrates with orders, tickets, and hauling data from all locations
  • Map and automatically calculate haul distance and times
  • Easily add and manage dispatches from the Dispatching Whiteboard
  • Request fulfillment feature - request specific haulers and/or trucks for your dispatches
  • Send live SMS text alerts to your drivers

 

 

Reporting

  • Available on the Fast-Weigh 10 Web Portal
  • Get an in-depth look at your dispatching activity related to brokers, trucks, and jobs
  • Reports can be printed, downloaded, or exported to Excel

 


In-Cab Mobile App*

*Optional add-on

  • dispatch mobile 2In-app notifications
  • GPS navigation to pickup and delivery locations
  • Enables live truck mapping on the Dispatching web interface
  • Allows multiple drivers to use the same in-cab mobile device
  • Accommodates multiple ticket types
    • Create at pickup
    • Create at delivery
    • Receive at pickup
    • Receive at delivery
    • Load count only
    • Fast-Weigh POD - integrated with the Fast-Weigh Proof-of-Delivery app

 

 

Meeting Industry Demand in the Digital Age

20190108_093229 (2)The Fast-Weigh 10 Dispatching platform is designed to work for companies of all sizes. "We saw a need for material haulers, producers, and contractors who were looking for an integrated ticketing platform that included order and ticket management, combined with dispatching and truck communication," says Steve Rasmussen, partner at TAC Insight. "Several of our Fast-Weigh 10 customers came to us with a need to address the scheduling and delivery of materials and managing payments to hauling companies. The new Dispatching and Hauler Pay modules were designed specifically to address the need for a simple, cloud-based solution that could be easily integrated with a truck ticketing platform."

The bulk material industry is now looking for ways to evolve and bring data together between producers, contractors, and trucking companies and eliminate isolated silos of information. Developed by working closely with our customers, Fast-Weigh 10 solves that problem by enabling shared data across all parties.

Related Article: Now Available: New Hauler Pay Module for Fast-Weigh 10

 

Get Fast-Weigh 10

For more information on our cloud-based truck ticketing and dispatching platform, visit www.tacinsight.com, give us a call at 865-219-2980, or email us at support@tacinsight.com.

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March 2019 Fast-Weigh 10 Update

Overnight we'll be rolling out an exciting update for the Fast-Weigh 10 web portal. You don't have to do anything to trigger the update - just sit back, relax, and enjoy the fireworks.

Here's what's changed:

 

New Modules and Features

For information and pricing for these new releases, contact us today.

Scheduled Reports module

We're excited to announce our new Scheduled Reports module, featuring automated generation and delivery of reports to your customers, haulers, and internal staff.

  • Schedule reports to be emailed to users at specific times - daily, weekly, or monthly.
  • Reports can be sent to any valid email address, not just portal users.

Scheduled Reports 2

 

Dispatching module

 We are now announcing availability of the Fast-Weigh 10 Dispatching platform. The dispatching suite integrates fully with your Fast-Weigh ticketing and hauling data so you can ticket, dispatch, and track trucks, all on a single platform.

  • Integrates with all ticketing locations
  • Send live SMS text alerts to your drivers
  • Easily add and manage dispatches from the Dispatching Whiteboard
Also available:
  • In-cab mobile app for drivers
  • In-app notifications
  • Live GPS tracking and mapping
live tracking tablet

 

Proof-of-Delivery (POD) mobile app

Fast-Weigh 10 Proof-of-Delivery module now provides field to office validation of load deliveries. Capture timestamps and lat/lon of material deliveries via our POD mobile app. Analyze and query time in transit and map delivery pins on our new POD Query menu option.

pod

 

Other Updates

  • Order listing grid now sorts numeric by order number as the default
  • Reporting has been consolidated into a single menu to include Reports, Scheduled Reports, and Analytics
  • Expanded Analytics screen resolution to support wide displays
  • Location setup now includes default ticket type to be used in dispatching

 

Enjoy!

Get Fast-Weigh 10
For more information on our cloud-based truck ticketing and dispatching platform, visit www.tacinsight.com, give us a call at 865-219-2980, or email us at support@tacinsight.com.

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Fast-Weigh 10 December 2018 Update

Over the weekend, we rolled out a new software update for the Fast-Weigh 10 web portal. This includes new features for the Reporting module that allows for emailing and searching of reports.

***This update may require clearing your browser cache and cookies for Reporting parameters to display properly. If using Google Chrome, follow these instructions. For other browsers, please follow individual browser instructions for clearing cache and cookies.

Later this week, we’ll be releasing an app performance update for our desktop ticketing application. See below for details.


Web Portal Updates

New Mapping Support for Upcoming Dispatching Module

  • Added new mapping capability for delivery locations established at the Order Setup screen. This feature will be available for customers who subscribe to our upcoming Dispatching module.

  • Reports

    • Added the ability to email reports directly from the Reporting module

    • Added the ability to search for text within reports

  • Billing

    • New filter for Order Status (Active, Inactive, Closed, etc.) added to the New Billing screen

    • For Viewpoint Vista and Spectrum users, we have updated the Material Management export file to include Order UDFs and Hauler Type

  • Other Updates

    • Completed export file for Hauler Pay module

    • On the Ticket Query, the Material Price column now shows the billed unit price (if tickets have already been billed)

    • Added a Truck Type column to the Trucks page

    • Order Description added to line items in the New Billing table


Desktop Scale Application Updates

  • Performance Update

    • Redesigned grids and lists to improve response times

    • Overall application performance improvements in memory usage

  • Other Updates

    • On the Ticketing Screen, clicking the gray plus symbols to search for Trucks, Customers, etc. now places your cursor in the Search box automatically

    • While in the Truck, Customer, Order, or Product fields, you can now use the F3 key to access your list without having to leave the keyboard.

    • Fixed an issue with bad truck records appearing in the local database and disabling the app from syncing


How to update your desktop ticketing app:

Next week, your Fast-Weigh 10 scale house application should prompt you to update when you open the app. If it doesn't prompt, go to Settings >> About and click "Check for updates."

You may also update directly from the Microsoft Store. Search the Microsoft Store for "Fast-Weigh Ticketing," or find our app at the direct link:  https://www.microsoft.com/store/apps/9pgbwrvnqgsv

You can also verify that your app is up to date by going to Downloads and Updates in the Microsoft Store as shown below:
 

Enjoy! 


Need support? We're happy to help.

Contact Our Support Team

Now Available: New Hauler Pay Module for Fast-Weigh 10

TAC Insight is pleased to announce our new Hauler Pay module for Fast-Weigh 10. The Hauler Pay feature is designed to streamline your payments to material haulers and trucking companies.

Tracking and reconciling payment to hauling companies can be a challenge for material suppliers and contractors. By incorporating hauler payables directly into our Fast-Weigh 10 Material Management platform, we’ve simplified the process of generating trucker statements based on Fast-Weigh material tickets. Hauler Pay works directly with your existing Fast-Weigh 10 scale tickets, mobile tickets, and Proof-of-Delivery records to automatically generate accounts payable statements to independent haulers and trucking companies.

How Does it Work?
Similar in function to our Fast-Weigh Invoicing module, Hauler Pay allows users to generate payable statements from a simple web interface. Batches can be created based on a number of fine-tuned parameters including Region, Date Range, Hauler, Location and Order. For each statement generated, Fast-Weigh automatically assigns statement numbers to all vendor payable records. Statements can be printed or emailed directly to Haulers at an email address specified under their Hauler profile. Your Hauler Pay records can also be uploaded to your accounting system to reduce data entry and prevent accounting errors. 

 Sample Hauler Pay Statement Sample Hauler Pay Statement

The Fast-Weigh Hauler Pay is available immediately and can be added on to any existing or new customer subscription. 


Get Fast-Weigh 10
For more information on our cloud-based scale ticketing and material management platform, visit www.tacinsight.com/fast-weigh, give us a call at 865-219-2980, or email us at support@tacinsight.com.

Need Support? Let Us Know.
Contact our Customer Care team. We're here to help you solve any issue.

FastWeigh 10 November 2018 Update

Our November 2018 software update will be rolled out this week! Enjoy an extensive list of new features and enhancements, including a number of changes to the Web Portal, new hopper scale support, improved app functionality, and more.

Also, be on the lookout for two brand new add-ons coming soon after this update — Dispatching and Hauler Pay.

Coming Soon:

FastWeigh Dispatching
Make your dispatching and product delivery system more efficient. Assign trucks, schedule and track deliveries, and communicate with individual drivers in real-time with our SMS text message alert system. Also in the works is our powerful Dispatching app for mobile.

 FastWeigh Dispatching FastWeigh Dispatching

Hauler Pay Module
Similar to our Billing module, the Hauler Pay module allows you to generate hauler payable statements based on your FastWeigh ticketing data. Make adjustments, email statements directly to trucking companies, and streamline the hauler payment process.

If you’d like to be notified when these add-ons are available for purchase, click here to sign up for our email list. In the meantime, keep scrolling to get the full feature list for our November Update!


Web Portal Updates

  • Updates to Orders

    • Added new latitude & longitude fields to Order setup screen for enhanced delivery location tracking when using our upcoming Dispatching module

  • Updates to Customer profiles

    • Added the ability to set the number of ticket copies to print for a specific Customer IN ADDITION to your standard number of copies set on the desktop ticketing application.
      NOTE: In order to use this feature, Advanced Printing must be turned on under Settings >> Advanced on the desktop ticketing application.

  • Updates to Billing

    • Added support for Viewpoint Spectrum multi-line Accounts Receivable invoices

    • Added Order UDF fields to billing export files for your accounting system

  • Updates to Reports

    • Added new Dispatch reporting category to accommodate our upcoming Dispatching module!

  • Updates to Resources >> Locations

    • Added new columns so users can set up Accounting Warehouse codes

    • Added new columns to the Yard table to support Accounting Cost Centers at the yard level

  • Other Updates:

    • Fixed issue with Truck Capacity field
       


Desktop Scale Application Updates

  • Updates to Load-Out

    • Added an option in Settings to hide the Load-Out “is this truck in yard?” prompt when using our Load-Out module

  • Updates to Settings & Maintenance

    • Advanced Printing: Added functionality to automatically restart the advanced printing utility if it is accidentally closed (Advanced Printing must be turned on)

    • Added a setting to disable the printing of physical ticket copies, but still generating the digital PDF and sending the ticket to the Web Portal

    • Added a “Sync on Startup” setting which allows you to disable automatic syncing upon startup

    • Added a new database utility in Settings >> About while running in Debug Mode

  • Other Updates:

    • Added support for latest Windows 10 version 1809 update

    • Added hopper scale support

    • Fixed issue with overloaded trucks when running in Kiosk Mode

    • Fixed issue with use of manual weights while in Kiosk Mode

    • Optimized use of RFID and OPC integration

    • Fixed issue with marking trucks as “in-yard” while using the Load-Out module

    • Multi-product tickets now support PDF archiving

    • Additional fixes to multi-product tickets

    • Fixed issue with Units Today counter

    • Fixed issue with Operator Name length

 

How to update your scale app:

Your Fast-Weight 10 scale house application should prompt you to update when you open the app. If it doesn't prompt, go to Settings >> About and click "Check for updates."

You may also update directly from the Microsoft Store. Search the Microsoft Store for "Fast-Weigh Ticketing," or find our app at the direct link:  https://www.microsoft.com/store/apps/9pgbwrvnqgsv

You can also verify that your app is up to date by going to Downloads and Updates in the Microsoft Store as shown below:
 

Enjoy!


Need support? We're happy to help.

Contact Our Support Team

August 2018 Update to the Fast-Weigh Scale Application for Windows 10

TAC Insight is pleased to announce our latest update to our Fast-Weigh 10 ticketing software, including new Settings controls, a brand new interface for the Trucks screen, the ability to hide all pricing from operators, and more! See below for a full list of new features and other changes.


To Update Your Scale App:

For customers using our Fast-Weigh 10 scale house application, we recommend you run the update at the end of your workday, after 4pm EST. Your application should prompt you to update when you open it. If it doesn't prompt, go to Settings >> About and click "Check for updates."

You may also update directly from the Microsoft Store. Search the Microsoft Store for "Fast-Weigh Ticketing," or find our app at the direct link:  https://www.microsoft.com/store/apps/9pgbwrvnqgsv

You can also verify that your app is up to date by going to Downloads and Updates in the Microsoft Store as shown below:


Feature Breakdown

Desktop Scale Application

 

 

TRUCKS

 Click to enlarge Click to enlarge

 
SETTINGS >> GENERAL

  • We now allow you to hide all product pricing from the scale operator, but still allow order creation/management
     

 
SETTINGS >> ADVANCED

  • We have provided the ability to control which items are visible in the scale app menu
  • We have also moved the font size control for the app and advanced printing settings to the Advanced Settings menu.

 Click to enlarge Click to enlarge

ORDERS

  • You can now select Haul Zones during order setup on the scale app.

 Click to enlarge Click to enlarge

 
TICKETING

  • Ticket Notes can now be set to default by Order Product as well as by Order or by Truck. 
     

OTHER UPDATES

  • Fixed an issue with the serial scale interface when using slow-output weight indicators.

 


Get Fast-Weigh 10

For more information on our cloud-based scale ticketing and material management platform, visit www.tacinsight.com/fast-weigh, give us a call at 865-219-2980, or email us at support@tacinsight.com.

 

  

Need support? Let us know.

Contact our Customer Care team. We're here to help you solve any issue.

August 2018 Web Portal Update

Our August 2018 Web Portal update is here! This month, we've revamped our User Administration area on the Web Portal with a new Sales role, additional restriction options, and more.

Check out a full list of changes, fixes, and new features:
 

 

 

Feature Breakdown

Fast-Weigh 10 Web Portal

 

Administration >> User Administration

  • Redesigned user roles with enhanced restrictions and security features
    • New Sales role
    • Multiple permissions changes for existing roles (see table below)
    • Users with a Customer role can now view and print their invoices
    • New optional restrictions can now be added to specific users:
      • Hide Pricing Turn off a role's ability to view pricing on tickets, orders, reports, or analytics. This restriction also limits the ability to print any reports that display pricing information.
        **Look for our Hide Pricing feature coming to the Fast-Weigh Windows 10 ticketing application later this month!
      • Tickets Read Only - Turn off a role's ability to edit tickets.
      • Quotes Ready Only - Turn off a role's ability to add or edit quotes.
      • Orders Read Only - Turn off a role's ability to add or edit orders.
      • Trucks Ready Only - Turn off a role's ability to add or edit trucks.
      • Resources Read Only - Turn a role's ability to add or edit customers, products, locations, tax codes, and terms.

 Click to enlarge Click to enlarge

 

 
Tickets >> Ticket Entry

  • User-Defined Fields are now available on the Ticket Entry screen. These can be configured by going to Administration >> Portal Settings >> User-Defined Fields.

 

Billing

  • New export interface added for ComputerEase accounting software
  • Various enhancements to Viewpoint accounting integration
  • We have fixed freight pricing issue if using Haul Zones with some accounting systems.
     

REPORTS

  • New Production report category added, containing reports with no pricing details. Reports under this category are designed to accommodate our redesigned user roles with new restriction features such as the Hide Pricing option. If you have Hide Pricing turned on for a particular user, this is the only reporting category they will have access to.

         
           

      OTHER UPDATES

      • Web Portal interface is now optimized for tablets including iPad and Microsoft Surface
      • Provided additional database and performance optimizations for the Web Portal

      Get Fast-Weigh 10

      For more information on our cloud-based scale ticketing and material management platform, visit www.tacinsight.com/fast-weigh, give us a call at 865-219-2980, or email us at support@tacinsight.com.

       

        

      Need support? Let us know.

      Contact our Customer Care team. We're here to help you solve any issue.

      Preview - August 2018 Software Updates

      At TAC Insight, we know that ongoing innovation is key to remaining at the forefront of the truck scale software-as-a-service (SaaS) industry. In our August update, we are excited to bring you several enhancements to our next-generation Fast-Weigh 10 platform. A few of those changes are available now!
       
       

       

       

      Feature Breakdown

      Fast-Weigh 10 Web Portal

      • NEW - Support for bulk ticket downloads of archived PDF scale tickets
        We now allow you and your customers to download archived load tickets into a single compressed zip file format from the ticket query screen. Currently, the download query limit is set to 2,000 tickets per download.
         
      • Enhanced integration with Viewpoint Vista & Spectrum ERP platforms
        We have included several enhancements to streamline the conversion from Vista ScaleSmarts to Fast-Weigh, offering direct integration with Vista-to-ScaleSmarts file uploads. In addition, we are offering updated integration for Spectrum Inventory control and direct A/R Invoicing.
         
      • Updates to the Ticket Edit screen
        Now, changing the ticket date it also changes the date of the ticket time to reflect the new date.
         
      • Updates to the Analytics module
        We have updated the Analytics screens to reflect the proper offset to GMT time. Some date/time fields were not applying the proper offset to the local time zone.

       

      Later this month, TAC Insight will unveil several more updates to our Web Portal and desktop scale software including new Truck Setup screens and other features and enhancements requested by our customers. Stay tuned! 

      Fast-Weigh 10 Updates - July 2018

      Today, we'll be rolling out a significant Fast-Weigh 10 software update with a broad list of new features, including Topaz signature pad support, new custom fields for your trucks, a ton of new settings for the desktop ticketing app, and more! 

      For customers using our desktop app, we recommend you run the update at the end of your workday, after 4pm EST. Our Web Portal update will be published overnight. See below for the full list of new features and other changes.


      Feature Breakdown

      Desktop Scale Application

       

       

      TO Update your scale app:

      Your Fast-Weight 10 scale house application should prompt you to update when you open the app. If it doesn't prompt, go to Settings >> About and click "Check for updates."

      You may also update directly from the Microsoft Store. Search the Microsoft Store for "Fast-Weigh Ticketing," or find our app at the direct link:  https://www.microsoft.com/store/apps/9pgbwrvnqgsv

      You can also verify that your app is up to date by going to Downloads and Updates in the Microsoft Store as shown below:

       

       

       
       
       
      UPDATES & NEW FEATURES:

       

      SETTINGS >> GENERAL

      • We have obscured both the Customer and Device PINs so your credentials are no longer visible.
      • You can now set font size for the app. This allows support for lower resolution displays.
      • Get Lists from Portal
        • Setting to Always forces the app to only pull Trucks, Customers, and Order data directly from the web portal, skipping the local database.
          NOTE: Only set this option to Always if you have a fast, stable internet connection at all times.
        • Setting to Never retains data locally, the same as before. Data will be pulled from the local database, and will be updated from the cloud upon sync.
        • Setting to Optional adds a checkbox to the Ticketing screen so you can easily choose whether you want to pull local or cloud-based data. This checkbox becomes visible when choosing a truck, customer, order, and product.

       

      SETTINGS >> TICKET

      • Track Order Quantity
        • We now have the ability to warn or prevent ticketing once an order has reached either a load or unit quantity threshold. The number entered indicated how many units away from the limit you should be when it warns you. For example, if the number “10” is entered, the system will warn when you are ten loads or units away from your Order Quantity limit.

          Setting Order Quanity:
          The Order Quantity threshold can be set when adding products to an order. NOTE: This field is only available on the Web Portal order setup screen.

      • Allow Phase/Cost Type Updates

        • We now allow you to choose from preset list of default phase codes while ticketing.
          NOTE: This list must be defined on the Web Portal order setup screen.

      SETTINGS >> DEVICES

      • We've expanded our scale settings to include TCP output support, allowing our app to read output from your weight indicator over a local network using IP.
      • We now have Topaz signature pad support.
      • RFID support has been expanded to include support for Transcore readers and tags.
      • Magstripe support has been expanded.

      TRUCKS

      • We have added a drop-down menu which allows you to view Active, Inactive, or All trucks in your global truck list.
      • We have added the Get List from Portal checkbox to your truck list.
      • When editing a truck, you can now modify its active/inactive status.
      • We have added User-Defined Fields (UDFs) to truck profiles. 
        NOTE: 
        Truck UDFs must be defined from the Web Portal, under Administration >> Portal Settings.

      REPORTS

      • We have implemented multiple aesthetic enhancements to improve usability.

      OTHER UPDATES & FIXES

      • The upper-right menu has been modified to include a direct link to the Team Viewer remote support tool and our new Knowledge Base for a better customer support experience.
      • We can now send your custom ticket formats to your scale app via the cloud! You can get your custom tickets by simply navigating to Settings >> Reports and clicking the Update from Portal button and then setting your format under Settings >> Ticket.

       

       

      Web Portal

       

       

      This month's Web Portal update will be published overnight.
       

      New Add-On Feature!

      • NEW - Optional module: Third-Party Scale & Batch Plant Ticket Import add-on. We can now seamlessly import tickets from certain third-party softwares. 
        Contact us for more information on this add-on: support@tacinsight.com

      Orders

      • We have added a new Edit All Products button to the order setup screen, allowing you to edit parameters for all products on an order at once.

      Ticket Query

      • You can now edit User-Defined Fields (UDFs) on tickets from the Ticket Query.
      • If a ticket was entered on the scale app or via Web Portal Ticket Entry, you can now view or edit ticket notes from the new Note column.

      Reports

      • Performance updates

      Other

      • The Help link at the top right of the Web Portal has been updated to go to our new Knowledge Base.

       

       

      Mobile Ticketing

       

       

      • Fast-Weigh 10 Mobile Ticketing app now supports driver signatures!