User Administration: Manage Web Portal User Profiles

Fast-Weigh 10 Web Portal

admin menu2


  • Navigate to Administration >> User Administration to manage user access to your web portal.


  • To edit a user account, click the account in the table to highlight it blue. Then edit the parameters in the space below the table and click Save when done.
  • To add a new user, click the [New] button at the bottom of the page. Enter the user's email address and name, choose a role for them, any additional restrictions, and, if applicable, the region(s) they will have access to. If you leave the password field blank, an email will be sent to them with instructions on how to set up their own password.




More on User Roles

Roles for your organization:

  • ADMIN - Full admin and management access throughout the entire web portal. See table below.

  • DATA MANAGER - See table below for full list of rights and restrictions.

    Additional restrictions can be turned on for this role:
    • Hide Pricing - Turn off this role's ability to view pricing on tickets, orders, reports, or analytics.
    • Tickets Read Only - Turn off this role's ability to edit tickets.
    • Quotes Ready Only - Turn off this role's ability to add or edit quotes.
    • Orders Read Only - Turn off this role's ability to add or edit orders.
    • Trucks Ready Only - Turn off this role's ability to add or edit trucks.
    • Resources Read Only - Turn off this role's ability to add or edit customers, products, locations, tax codes, and terms.

  • DATA ENTRY - See table below for full list of rights and restrictions.

    Additional restrictions can be turned on for this role:
    • Hide Pricing - Turn off this role's ability to view pricing on tickets, orders, or reports
    • Tickets Read Only - Turn off this role's ability to edit tickets.
    • Orders Read Only - Turn off this role's ability to add or edit orders.
    • Trucks Ready Only - Turn off this role's ability to add or edit trucks.
    • Resources Read Only - Turn off this role's ability to add or edit customers or products

  • OPERATIONS - See table below for full list of rights and restrictions.

    Additional restrictions can be turned on for this role:
    • Hide Pricing - Turn off this role's ability to view pricing on tickets, orders, reports, or analytics.
    • Tickets Read Only - Turn off this role's ability to edit tickets.
    • Orders Read Only - Turn off this role's ability to add or edit orders.
    • Trucks Ready Only - Turn off this role's ability to add or edit trucks.

  • SALES - See table below for full list of rights and restrictions.

    Additional restrictions can be turned on for this role:
    • Hide Pricing - Turn off this role's ability to view pricing on tickets, orders, reports, or analytics.
    • Tickets Read Only - Turn off this role's ability to edit tickets.
    • Quotes Ready Only - Turn off this role's ability to add or edit quotes.
    • Orders Read Only - Turn off this role's ability to add or edit orders.

User Role Rights & Restrictions

Roles for your customers or haulers:

  • CUSTOMER - Only allows access to their customer-specific data and basic reporting. When setting up a customer role, you will be required to enter a corresponding customer ID, which limits ticket display to the selected customer.

    Customers can access:
    • Dashboard grids and charts pertaining to their ticket data
    • Their own tickets through the Ticket Query
    • Reports pertaining to their ticket data
    • Can view and print their invoices under Billing

  • HAULER - Only allows access to their Hauler specific data and basic reporting. When entering a hauler role, you will be required to enter a corresponding hauler ID, which limits display to selected hauler.

    Haulers can access:
    • Dashboard grids and charts pertaining to their ticket data
    • Their own tickets through the Ticket Query
    • Reports pertaining to their ticket data

When finished, click Save.