Fast-Weigh 10 Help Center | TAC Insight

Ticket Query: Locate, View, & Manage Tickets 🎥

The Ticket Query screen gives users detailed access to ticket data. Narrow your search based on many filters like Region, Location, Yard, Customer, Order number, Product, Hauler, Truck, ticket number, date range, or even single ticket numbers

VIDEO: Using the Ticket Query

Using the Ticket Query

Ticket query

Use the filter parameters at the top of the Ticket Query screen to narrow your search results. Then press the Query button.

query button

Your queried tickets will appear in the table below.

Ticket Query

Editing Tickets

Use the Edit button to edit a ticket's Product, Order, Truck, date, weights, and more.

edit ticket

If you make changes to a ticket, a revision note is required to explain the change. After editing a ticket, the Notes button will appear in the Revision column in the ticket query table.

NOTE: Tickets cannot be edited after they have already been batched and added to an invoice on the Billing screen. In this case, you must clear the invoice before the tickets can be edited in the Ticket Query.

More Ticket Details

You can view driver signatures or scale images (if used), as well as PDF copies of tickets. These are located in the ticket table (you will likely need to scroll to the right to see these buttons). The Notes button will also appear in the Revision column if a ticket has been edited.


Exporting Tickets from the Ticket Query

Users may export the queried ticket data in PDF or Excel formats via the buttons at the top right of the table.