Fast-Weigh 10 Help Center | TAC Insight

Adding & Managing Trucks & Haulers

Fast-Weigh 10 Web Portal


Before new Trucks can be added to your Fast-Weigh 10 system, you must have one or more Haulers to attach them to. In most cases, the Hauler is a carrier, trucking company, or customer who owns the truck(s) you will be ticketing. You can also think of each hauler as a folder that one or more trucks belong to.

Tips to remember:

  • All trucks must be assigned to a Hauler.
  • One Hauler can have an unlimited number of Trucks attached to it.
  • Even if a truck stands alone and does not belong to a larger trucking company, you will still need to create a hauler for it first, and then create the truck.
  • When adding a new truck on either the web portal or the desktop scale application, choosing a Hauler for that truck is a requirement.
  • All Hauler IDs and Truck IDs must be unique. Hauler IDs can be up to 20 characters in length. Truck IDs can be up to 10 characters. Please use the Name field for the full hauler name.


    Hauler ID:

    Hauler Name:
    Jay Williams' Trucking

    Various Truck IDs attached to that Hauler:

Adding & Managing Haulers from the Web Portal


  • Go to Trucks >> Haulers.
  • Click the [+New Hauler] button.
  • OR, to edit an existing Hauler, click Edit.

  • Fill in the information (Hauler ID and Name are required)
    • NOTE: Filling in the Insurance Expiration field at the Hauler level will add this expiration date to any trucks under that hauler. If insurance has expired, the desktop ticketing application will notify the operator during ticketing.
  • If your company owns the hauler and all of its trucks, change the Hauler Type field from External to Internal.
  • IMPORTANT: If adding Haulers from the Web Portal, you must specify a region OR check the All Regions checkbox. Otherwise, trucks under that Hauler will not be visible at the desktop ticketing app.


  • When finished, click Update.
  • Haulers can also be assigned to one or more specific Customers. From the Haulers table, click the Assign button.


    Once assigned, when one of the hauler's trucks has been entered on the Fast-Weigh Ticketing app, only those Customers will be visible for selection.

    Hauler Assignment Video Walkthrough:

Adding & Managing Trucks from the Web Portal


  • Trucks for all haulers can be added or managed by going to Trucks >> Trucks.
  • Add a truck via the [+New Truck ] button. Both a Hauler and a Truck ID are required.

  • To edit a Truck, use the [Edit] button in the Truck table.
  • Optional: You may set expiration dates for licenses and insurance.
    **NOTE: If a truck’s documents are expired, the desktop ticketing application will notify the operator during ticketing.
  • Make sure the truck's Status is set to Active. Inactive trucks cannot be found at the scale app and, therefore, can't be ticketed.
    **Tip: If you cannot locate a truck at the desktop scale app, check the Web Portal to see if it is Inactive.
  • Truck Type: Truck types are established in the Resources menu. Click here for more info on Truck Types.
  • NOTE: The Enable Dispatching and Dispatch SMS features pictured below require a subscription to the Fast-Weigh 10 Dispatching module. If interested in this module, contact us at

edit truck

  • When you're finished adding or editing a truck, click Update.
  • Images & documents: Highlighting a truck in the table will allow you to upload relevant images and documents. These may include truck inspection photos, license and insurance paperwork, or anything else important for truck maintenance and records.

Truck Images and Docs

Information entered on the Web Portal is automatically sent to the scale or mobile ticketing device platform, so be sure to sync both of these often.

Trucks and Haulers may also be managed from the Fast-Weigh 10 Desktop scale house app. Any tare weights captured at the scale house will be synced to the Web Portal.