Creating & Managing Orders πŸŽ₯

Fast-Weigh 10 Web Portal

Setting Up Orders on the Fast-Weigh 10 Web Portal Fast-Weigh Training Series

Click here for more Fast-Weigh 10 training videos.


Ticketing cannot be done until there is an order in the system to ticket for. Before an Order can be complete, it must have a Region, Description, Customer, and at least one Product added to it.


1.  Establishing New Orders

To build a new Order, click the [+ New Order ] button.

order setup

  • Order Number - Automatically assigned by the system. This field cannot be filled or changed by the user.
  • Description (required) - Create a name, title, or other description of the Order here.
  • Status - Mark the Order active, inactive, or closed.
    • Active: orders are currently being ticketed.
    • Inactive: orders cannot be ticketed for, but they may be reactivated at some point. 
    • Closed: orders cannot be ticketed and are generally closed permanently.
  • Review Required: If this box is checked, any tickets made for that order cannot be billed or added to a hauler pay statement until the order is reviewed and the Review Required box is unchecked.
  • Region (required) - Orders must be linked to a particular Region of operations.
  • Direction - Used for the scale house to determine if weighing inbound (e.g. dumping) or outbound (e.g. material sales).
  • Ticket Source - Specify which Devices will have access to the Order for a Location.
    • All: Order can be ticketed on for any device.
    • Portal Only: Tickets can only be created for this Order with manual Ticket Entry on the Web Portal.
    • Scale House: Tickets can only be created from a Desktop Ticketing Application.
    • Mobile: Tickets can only be created from the Fast Weigh Mobile app.
  • Use Haul Zones - Selecting β€œYes” for this field turns on Haul Zones for a particular order.
  • Customer (required) - Select a Customer for the Order.
  • Pay Type - Select the payment type for the Order:
      • Charge Show $ / Charge Hide $: Charged to an account with the dollar amount either shown or hidden on the ticket
      • Cash, Credit Card, or Check: All of these options display the dollar amount on the ticket.
  • Order/Delivery Info - Custom Order/Delivery instructions which will be printed on every ticket.
  • Open Order - Used to establish an "All Products Open Order."
  • PO Number - Customer-assigned purchase order number.
  • Default Job - You may enter a customer job number as a reference.
  • Certified - Check this box if this is a Certified Order.
  • Load Settings
      • Amount Minimum: This is a minimum dollar amount to charge on a ticket at the scale house.
      • Load Default: This allows for default load values or truck capacity values to be added to the Order. Typically used when selling material by cubic yard.
      • Use Truck Capacity: Use truck volume defined in the Truck setup table.
  • Click Save to gain access to the [+Add Product ] button.

2.  Assigning Products to an Order (required for ticketing!)

Fast-Weigh 10 allows you to assign an unlimited number of Products to an Order. Products can be assigned from any of the Locations/Yards within the given Order Region.

  • Location (required) - Select a Location where this Order Product will be accessible.
  • Yard (required) - Select Yard where this Order Product will be accessible.
  • Product (required) - Select the Product for the given Yard.
  • Unit Price - Material rate.
    • By default, Fast-Weigh will load your default pricing for the Customer associated to the Order
  • Freight Rate - The amount the Customer is charged when Invoiced.
  • Hauler Rate - The amount owed to an external Hauler.
  • Freight Type: Set freight charge by load or unit.
  • Tax Code - Select appropriate material tax code.
  • Surcharge - Surcharges, miscellaneous charges, or fees amount.
  • Surcharge Type - Set surcharge type by load or unit.
  • Order Quantity - Define a set number of tons or loads for given product.
    • Fast-Weigh has the ability to warn your operator or prevent ticketing entirely once an order has reached either a load or unit quantity threshold. For this to work, "evaluate order quantity" must be enabled in the Settings for the Desktop Ticketing Application as well.
  • Status - Define status of product on an order (active, inactive, or closed).
  • Active Date - The Product will be inactive and hidden from ticketing until this date.
    • This feature is linked to a Product on an Order, not the Order itself.
  • Expiration Date - After this date, the product will become inactive and cannot be used for ticketing.
  • Delivery Date - The target date for delivery of the product.
  • Default Phase: If you have a third-party accounting system that uses accounting phases, the Default Phase field integrates directly with those phases.
  • Cost Type: Integrates directly with any cost types used in your third-party accounting system.
  • Save the Order

NOTE: If you click [+Add Product], but the product you need is not in the list, please return to Resources > Products and make sure the product has pricing set up for the chosen location. 

3.  Notes & Documents

The Note & Documents tab will allow you to add any internal notes or upload files to use for reference.

  • Attached files are only viewable from the Quote Setup screen.
  • The Notes field can be mapped to a custom report, if required.

notes and docs

4.  Editing an Existing Order

Navigate to the Order List, and click the Edit button on the desired order.

  • The Order Edit Screen is exactly the same as the Order Creation Screen.

When you have finished editing the Order, click Save & Close.